Satisfaction with services
Indicator Name
Indicator ID in PRIME
Definition
This indicator look at percentage of children supported by SC and/or partners reporting improved satisfaction with access to and use of public services. It should be disaggregated by groups of children impacted by inequality and discrimination, in order to assess equity of access across those groups.
This indicator helps us understand the extent to which children supported by SC are actually satisfied with their experience accessing and using services. Services include those for e.g. health, learning, family support, protection, social protection etc.
It is critical this indicator be disaggregated for age, disability, gender, migration status, slum residence status, etc. to understand how satisfaction levels differ across different groups.
Numerator
Number of children supported by SC/partners surveyed reporting improved satisfaction with access to and use of public services
Denominator
Total number of children supported by SC/partners surveyed
Recommended Means of Verification
The means of verification for this indicator is being developed and will be published in the future.